• Honest Auto Repair at a Price that's Fair!
FacebookGoogle+Yelp - Transparent

INSURANCE QUESTIONS

Working Hours
  • Mon 9:00AM - 6:00PM
    Tue 9:00AM - 6:00PM
  • Wed 9:00AM - 6:00PM
    Thu 9:00AM - 6:00PM
  • Fri 9:00AM - 6:00PM
    Sat Closed
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 651-287-0379 or make an appointment online!

What People Say About Us

  • reviewicon

    Recently purchased a used 95 w 180k along a complete Dynotech Service History from the previous owner. After a little research and a few phone calls, I can see why the car is in such great shape. The combination of customer service, knowledge and delivery on a promise is commendable. Thank you for your taking such good care of my new, old car.

  • reviewicon

    Most honest auto shop I've ever been to. This is they only place I bring my vehicle for service.

  • reviewicon

    High recommendation (though didn't need service on car). Brakes squeaking, so googled closest shop. Stopped by, he glanced at a few things, then offered to take a ride to listen. Said it was ok.

  • reviewicon

    Tim and Josh are great, totally honest.

  • reviewicon

    We don't even live in St Paul anymore, but still take our car here. Very trustworthy and reliable.

  • reviewicon

    These guys are the only mechanics I trust with my car because they have certainly earned my trust and my loyalty. They are honest about what needs to be done immediately versus what can be deferred and are conscious of budget limitations when recommending options. They communicate throughout the process...I've never felt like they are taking advantage of me...

  • reviewicon

    Dynotech has highly knowledgeable staff, with the highest standards for car and customer. The shop is excellently equipped. The prices are honest and very good. I always feel that the staff has been generous with their time, very personable and attentive with high integrity. Men and women alike entrust a wide range of cars---classic, vintage, sports, and everyday automobiles--to DynoTech's expertise.

  • reviewicon

    I want to thank you all for taking good care of my son Eddie Jr's 2002 Audi, I really appreciate it!

  • reviewicon

    I have such great respect for these guys! They are a small business in a big city but treat you like your family! I will send anyone and everyone there!

  • reviewicon

    Great people that will take great care of you and your car. Couldn't ask for a better place to bring your ride. Whether it's a classic from the beginning of time to the most luxurious cars of today they are meticulous in getting the job done correctly at an affordable price...

  • reviewicon

    I can't say enough good things about Tim and Josh. They're honest, down to earth and go above and beyond. I was referred to them by a family member and even though I've moved away from the area, I still take my car here. They've helped me when I'm in a pinch and need work done ASAP. 5 stars isn't enough for them!!

  • reviewicon

    Recently purchased a used 95 w 180k along a complete Dynotech Service History from the previous owner. After a little research and a few phone calls, I can see why the car is in such great shape. The combination of customer service, knowledge and delivery on a promise is commendable. Thank you for your taking such good care of my new, old car.

Call us for service: 651-287-0379

  • Car Care Aware