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WHEN ACCIDENTS HAPPEN

Working Hours
  • Mon 9:00AM - 6:00PM
    Tue 9:00AM - 6:00PM
  • Wed 9:00AM - 6:00PM
    Thu 9:00AM - 6:00PM
  • Fri 9:00AM - 6:00PM
    Sat Closed
  • Sun Closed

WHEN ACCIDENTS HAPPEN

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 651-287-0379 or make an appointment online!

What People Say About Us

  • reviewicon

    Recently purchased a used 95 w 180k along a complete Dynotech Service History from the previous owner. After a little research and a few phone calls, I can see why the car is in such great shape. The combination of customer service, knowledge and delivery on a promise is commendable. Thank you for your taking such good care of my new, old car.

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    Most honest auto shop I've ever been to. This is they only place I bring my vehicle for service.

  • reviewicon

    High recommendation (though didn't need service on car). Brakes squeaking, so googled closest shop. Stopped by, he glanced at a few things, then offered to take a ride to listen. Said it was ok.

  • reviewicon

    Tim and Josh are great, totally honest.

  • reviewicon

    We don't even live in St Paul anymore, but still take our car here. Very trustworthy and reliable.

  • reviewicon

    These guys are the only mechanics I trust with my car because they have certainly earned my trust and my loyalty. They are honest about what needs to be done immediately versus what can be deferred and are conscious of budget limitations when recommending options. They communicate throughout the process...I've never felt like they are taking advantage of me...

  • reviewicon

    Dynotech has highly knowledgeable staff, with the highest standards for car and customer. The shop is excellently equipped. The prices are honest and very good. I always feel that the staff has been generous with their time, very personable and attentive with high integrity. Men and women alike entrust a wide range of cars---classic, vintage, sports, and everyday automobiles--to DynoTech's expertise.

  • reviewicon

    I want to thank you all for taking good care of my son Eddie Jr's 2002 Audi, I really appreciate it!

  • reviewicon

    I have such great respect for these guys! They are a small business in a big city but treat you like your family! I will send anyone and everyone there!

  • reviewicon

    Great people that will take great care of you and your car. Couldn't ask for a better place to bring your ride. Whether it's a classic from the beginning of time to the most luxurious cars of today they are meticulous in getting the job done correctly at an affordable price...

  • reviewicon

    I can't say enough good things about Tim and Josh. They're honest, down to earth and go above and beyond. I was referred to them by a family member and even though I've moved away from the area, I still take my car here. They've helped me when I'm in a pinch and need work done ASAP. 5 stars isn't enough for them!!

  • reviewicon

    Recently purchased a used 95 w 180k along a complete Dynotech Service History from the previous owner. After a little research and a few phone calls, I can see why the car is in such great shape. The combination of customer service, knowledge and delivery on a promise is commendable. Thank you for your taking such good care of my new, old car.

Call us for service: 651-287-0379

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